When a coordinated attack dropped our Google rating from a 4.6 to a 4.1...

https://highstylife.com/can-bbb-complaints-be-removed-or-edited-once-posted-the-reality-check/

When a coordinated attack dropped our Google rating from a 4.6 to a 4.1 overnight, the business impact was immediate. We lost leads, morale tanked, and the phone stopped ringing