Voice AI sometimes gives wrong answers because it mishears or misinterprets...

https://fernandosbrilliantnews.iamarrows.com/how-do-i-stop-a-voice-agent-from-inventing-discounts-or-goodwill-credits

Voice AI sometimes gives wrong answers because it mishears or misinterprets requests. A practical way to catch mistakes is adding controls like readback of order IDs, so users hear what was understood before confirming