The rise of AI in customer support Will automation take over

https://medium.com/@terryhutchins/is-the-ai-bubble-going-to-burst-im-more-worried-about-the-bill-a97210c8790d

The rise of AI algorithms in customer support is accelerating, and with it comes curiosity and caution. This AI News report dives into how automation is enhancing efficiency and where it still falls short