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We've referred two other couples to Annie since our wedding and they loved working with her too

Purchase credits should be matched to the specific order, invoice, product, and reason they correct. General credits that are not connected to source transactions can leave inventory cost and supplier-performance reports inaccurate

Consent suppression means that an opt-out is honored everywhere the retailer sends marketing, not only in one CRM screen

An inventory adjustment should explain a real event: damage, count correction, authorized disposal, receiving correction, or another documented reason

A cannabis CRM should help a dispensary serve customers without collecting information it cannot justify or protect. Start with a data map, not a campaign

Daily closeout should explain the shift, not just produce a total. For teams using IndicaOnline in Massachusetts, a repeatable routine connects receipts, payments, inventory changes, and unresolved exceptions

Anyone else remember when this was mostly open fields out

An outage plan should answer two questions: what work may safely continue, and how will the store prove that every affected record was recovered? For a Massachusetts cannabis POS, internet access, payment processing, medical verification, and state

Driver access is more than a software setting. For a Massachusetts dispensary, it connects driver accounts, route visibility, customer data, and status changes

Package mismatch prevention is more than a software setting. For a Massachusetts dispensary, it connects package IDs, mappings, receiving checks, and POS selection