Listen without rushing to fix things. Ask what would help, and offer a...

https://www.bookmarkmaster.win/listen-without-rushing-to-fix-things-ask-what-would-help-today-and-offer-one

Listen without rushing to fix things. Ask what would help, and offer a practical step, like sitting with them while they make a call. Say, “I’m here, and we can talk again when you’re ready.” Set clear boundaries