Dispensary Staff Scorecards How to Reduce Metric Distortion

https://devinhtlr793.cloudhinter.com/posts/how-managers-can-measure-budtender-ramp-speed-without-guesswork

For cannabis stores and dispensaries, staff scorecards is a management problem rather than a reporting exercise. Scorecards can distort behavior when one easy-to-measure kpi dominates quality and control