AI voice agents are changing phone support by cutting end-to-end latency and...

https://lanesniceblog.scriblorax.com/posts/how-do-i-make-sure-the-ai-agent-logs-the-call-in-the-ticketing-queue

AI voice agents are changing phone support by cutting end-to-end latency and improving turn detection. Faster responses keep callers engaged, while smart turn detection helps agents understand when to jump in without interrupting